Technical Support Specialist in Aviation In-Flight Entertainment (IFE). I solve complex system issues to keep fleets flying and passengers connected.
Expertise in Linux-based media distribution systems, TCP/IP networking, and hardware troubleshooting. Ensuring system uptime meets the highest industry standards for global airline fleets.
Dedicated to delivering exceptional support and building strong relationships with airline partners. Ensuring high customer satisfaction through proactive communication and rapid issue resolution.
Rapid root cause analysis and resolution of complex technical issues. Coordinating with engineering and operations to minimize aircraft downtime.